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Reqzi for buildings

The whole building, run from one system.

A front desk console that replaces the sign-in book, and a free app for every resident. Visitors, parcels, requests and alerts, all in one place for residential blocks, estates and build-to-rent schemes.

See pricing

A weekday at a building on Reqzi

Illustrative activity, in the product's own words

  • 08:10Broadcast sentDeliveredLift maintenance today, 10 to 12Delivered to every resident's phone
  • 09:24Parcel loggedReadyFlat 12, signed for at the deskResident notified, collection recorded later
  • 11:02Service requestIn progressLeak under the kitchen sink, Flat 7, two photosPriority high, assigned to maintenance
  • 14:30Visitor checked inChecked inDan Reid for Flat 12, Smart PassExpected since Monday, entry logged
  • 15:45Request resolvedResolvedFlat 7 leak fixed, resident confirmedTime to resolution on the record
  • 17:20Emergency alert scheduledScheduledFire alarm test on Thursday at 10amEvery resident will be told, with delivery tracked

Reqzi for buildings, in brief

Who it is for
Block and estate managers, build-to-rent and student operators, front desk teams, and their residents.
What you get
An admin dashboard, a front desk console and the Reqzi Resident app for iOS and Android, on one record.
What it does
  • Front desk: Smart Pass visitor invitations, parcel logging, incident reporting.
  • Residents: service requests with photos and priority, amenity bookings, events, move-out requests and inventory.
  • Management: compliance tracking, broadcasts and emergency alerts, analytics and a timestamped audit trail.
Pricing
Starter from £599 a month for up to 150 units, Portfolio £1,199 a month for 151 to 500 units, Enterprise on request. Billed monthly or annually through Stripe.
Residents
Free. Invited by their building. The app never takes payments from residents.
Security and data
Encryption in transit and at rest, two-factor authentication for admins, role-based access, tenant isolation and UK GDPR. Details on the security page.

What it looks like

Three apps. One record.

The manager's dashboard, the console at the desk, and the app in every resident's pocket. Each role gets its own app, with permissions scoped to the job, and all three write to the same record.

Property admin

The management dashboard for your portfolio: properties, units and blocks, staff roles, resolution times, analytics and reports.

  • Portfolio and property setup
  • Role management
  • SLA and MTTR tracking
  • Broadcast system
  • Analytics and reports
Reqzi admin dashboard: residents, invites, service requests and units across a portfolio

Front desk

The console that replaces the sign-in book: expected visitors, parcels and incidents on one screen at reception.

  • Guest verification
  • Service updates
  • Incident reporting
  • Parcel logging
  • Building safety
Reqzi front desk console with expected visitors, parcels and incidents

Resident app

The app in every resident's pocket, free on iOS and Android: invite guests, track parcels, raise requests and read building notices.

  • Smart Pass invitations
  • Service requests
  • Building notifications
  • Emergency alerts
  • Household management
Reqzi Resident app home screen: active guest invites, service requests and the building's amenities

Smart Pass

Dan Reid

Tuesday 14:30, Flat 12

Show at the desk

Guests, expected before they arrive

A resident sends a Smart Pass invitation from the app. The desk sees the name and the time before the guest walks in.

14:31Visitor checked in, Dan Reid, Flat 12M. Davis
12:02Request assigned, leak in Flat 7Maintenance
09:24Parcel logged, Flat 12, DPDFront desk
08:10Broadcast delivered, lift maintenanceAdmin

Every event, timestamped

Visitors, parcels, requests and incidents are logged automatically, with who did what and when. That log is the one record all three apps write to.

Day one

What changes the first morning

Not a promise about next quarter. Three things that are true from the first shift on the desk.

Visitors pre-registered

Residents register guests in the app, so the desk knows who is expected before they arrive.

Requests routed once

A leak is reported with a photo and a priority and goes straight to the right person. Nobody relays it.

Everything on the record

Every visitor, parcel, request and incident is logged with a timestamp. Nothing lives in a notebook.

Live in days, not months

  1. 01

    Sign up and set up

    Create your account, add your property and switch on the features you need.

  2. 02

    Onboard your team

    Invite staff. They are working the same day, with no training.

  3. 03

    Invite residents

    Residents download the free app and are connected to the building.

  4. 04

    Go live

    Requests, visitors and parcels start flowing through one system.

Plans

Priced by the size of your portfolio

Every plan includes all three apps and the free resident app. Start on one building and move up when the portfolio does.

Starter

For 1 to 3 buildings, or up to 150 units

£599a monthBilled monthly, excluding VAT
Get started
  • Up to 150 units
  • 3 front desk seats
  • Admin dashboard and front desk console
  • Reqzi Resident app, free for every resident
  • Smart Pass visitors and parcel logging
  • Service requests with photos and priority
  • Analytics and standard reports
  • Email support
Most popular

Portfolio

For 3 to 10 properties, or up to 500 units

£1,199a monthBilled monthly, excluding VAT
Get started
  • Everything in Starter, plus:
  • 151 to 500 units across your portfolio
  • 7 front desk seats
  • Portfolio-level console and cross-property views
  • Advanced analytics and dashboards
  • Advanced reporting and CSV exports
  • Priority support response

Enterprise

For 500+ units, or requirements of your own

CustomPriced on units and rollout
  • Everything in Portfolio, plus:
  • Unlimited units and properties
  • Unlimited front desk seats
  • Single sign-on and security review
  • A named customer success manager
  • Custom onboarding and rollout plan
  • Premium support

Prices in GBP and exclude VAT. Billed through Stripe, monthly or annually. Change plan or cancel from your account at any time; a cancellation runs to the end of the period you have paid for. The Reqzi Resident app is free for residents on every plan.

See it running.

The admin dashboard, the front desk and the resident app, in a short walk-through.

Good questions.

Clear answers before you commit.

Reqzi connects residents, front desk teams and property management in one system. Most software is built for the manager alone, which leaves the front desk on paper and residents in a group chat. With Reqzi an issue is reported once, tracked in one place and resolved faster, so there is less chasing and a full record of what happened.

The day-to-day ones. Residents get one clear place to report issues and track updates, so email and phone volume falls. Front desk teams stop relaying messages by hand. Managers see every service request and building event in one view, with compliance dates tracked and a record they can produce for residents, a freeholder or an insurer if something is questioned months later. The result is faster responses, less manual work and a calmer operation.

Residents register guests in advance or on arrival through the app. The front desk sees who is expected, verifies visitors quickly and logs entries without a paper sign-in book. Residents are notified when their guests arrive, and management keeps a clear record of all visitor activity.

Reqzi replaces the phone calls, paper logs and group chats a building runs on today. Residents report once and follow progress in the app, the desk stops relaying messages, and managers get a complete record of visitors, parcels, requests and incidents. We are a young company and do not publish benchmark percentages yet. Book a demo and we will walk through exactly what changes for your buildings.

Your data remains yours at all times. Reqzi stores it securely and uses it only to provide and improve the service you are using. We do not sell data, and we do not share it with third parties beyond the infrastructure providers needed to run the platform. All data handling follows UK GDPR and data protection standards.

Broadcasts and emergency alerts are delivered in real time across the platform, and teams can see when a message was sent and received. Important updates reach residents quickly when it matters most.

Most teams are live within days, not months. Setup means adding properties, inviting staff and onboarding residents with the guides and tools built into the product. There is no installation and no complex configuration, so you go live without disrupting daily operations.

Residential buildings, build-to-rent operators and property management teams that want clearer communication and less manual work. It works for a single site and for a growing portfolio. Teams that manage residents, front desk operations and service requests in one place see the most value.

The resident app

The building, in every resident's pocket

Residents are invited by their building and the app is free to them, for as long as they live there. It never asks a resident for a payment.

  • Invite a guest with a Smart Pass, so the desk expects them
  • See a parcel logged at the desk, and when it was collected
  • Report a repair with photos and follow it to the fix
  • Get building notices and emergency alerts on their phone

Free for residents. Access is by invitation from the building.

Reqzi Resident app home screen: active guest invites, service requests and the building's amenities

See Reqzi on your buildings

Book a demo and bring your questions, or email us and we will come back within one business day.

hello@reqzi.com

Letting homes rather than running a block? Reqzi Go is built for that